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About Mercy/FAQs:
Mission of the Sisters of Mercy

Mission Statement

Rooted in God's healing love for all people, Mercy Medical Center, sponsored by the Sisters of Mercy, provides and promotes health services for the people of Baltimore of every creed, color, economic and social condition.

Guided both by its Philosophy and Mission, Mercy Medical Center is a Catholic community hospital with university affiliation. Mercy also sponsors neighborhood health centers and other outreach programs.

We strive to provide excellent clinical services within a community of compassionate care for the sick, dying and their loved ones. Concern for their spiritual and personal well being is reflected in every level of service.

We welcome the entire community, creating an environment where each individual can be comfortable and where all are served with courtesy and respect. In the tradition of the Sisters of Mercy, Mercy continues a special commitment to the poor and underserved.

We hold ourselves accountable to the highest standards of clinical and corporate ethics.

We advocate just public policies, especially those affecting access to health care.

We collaborate with others to assure the necessary continuum of health care in the greater Baltimore area.

We operate in a financially responsible manner, recognizing that all of our human and material resources are in the service of this mission.

Philosophy and Core Values

Human dignity is grounded in the belief that all persons are created in the image of a loving God and called to reflect that love in their lives. As social beings, we come to realize our dignity and to reflect God's love in and through communities, working together for the common good. At Mercy Medical Center, patients, physicians, employees and volunteers of diverse backgrounds enrich our healing ministry.

In Mercy's healing ministry, we recognize that illness confronts each of us with what we believe about life and with the mystery of sickness, death, and resurrection. In life and death, we belong to God. Within our power, we work to cure. Always, we promise to care and to support the best quality of life possible at a given moment in a patient's journey to God.

Guided both by its Philosophy and Mission, the Mercy Medical Center community commits itself to the following core values:

Hospitality: We welcome one another as children of the same God, whose mercy we know through the warmth, kindness, and generosity of others. A climate of hospitality contributes to the healing process.

Mercy/Justice: Compassionate love fosters equality and fairness, and shapes relationships in a spirit of deepest tenderness, reconciliation, and human respect.

Excellence: Excellence holds us to the highest standards of care, as well as to the courtesy, respect, and compassion with which that care is rendered.

Empowerment: Empowerment enables people to act, both on their own behalf and on behalf of others. The ability to shape decisions affecting our lives contributes to overall well-being. A healing community empowers both those who serve and those who are served.

Stewardship: Given to us in trust, our world is sacred and deserves respectful care. We are all responsible for the creative and wise use of our human, financial, and material resources.

Prayer: In the face of human suffering, God remains with us. Prayer is our response to God's faithful presence in every moment of our lives.