Parking

• Valet Service: Mercy's valet parking service is available at The Saratoga Garage at Weinberg, located at 227 St. Paul Place, for $4. Valet parking is also available at the Main Entrance to the Hospital, located at 301 St. Paul Place for $7.

• Self-Park: Mercy offers convenient parking in The Saratoga Garage for all patients and visitors. Access to the hospital is available by an above ground, all-weather bridge. Hourly fees apply. The Saratoga Garage parking facility is open 24-hours a day.

Restaurant and Food Services

• Baggot Street Cafe— serving Starbucks Coffee, sandwiches, salads, cold beverages, yogurts, desserts, soups and snacks. Located in the lobby of The Weinberg Center and open Monday through Friday 7 am – 3:30 pm. Closed on weekends.

• Mercy Lobby Kiosk in the Main Lobby—serving gourmet coffee, sandwiches, fruit cups, cold beverages, yogurts, desserts and snacks. Open from 6:30 am to 5:00 pm, Monday through Friday, and from 8:00 am to 4:30 pm on Saturday and Sunday.

• The Bistro—a full service cafeteria, open from 6:30 am to 8 pm and midnight to 2:00 am seven days a week. Located on the 6th floor of Mercy’s Tower Building.

• Mercy is also neighbor to 5-star restaurants, quaint cafés, coffee shops and bistros offering a wide selection of dishes including local seafood specialties, international cuisine and traditional American favorites. Many of these restaurants can be found across the street from the hospital or within a 10 minute walk from the hospital.
  

Gift Shop

• Mercy's Gift Shop offers a wide variety of gifts and necessities to enhance a patient's stay. The Gift Shop is open Monday through Friday 9 am to 6 pm. Saturday and Sunday it is open between 12 noon and 4 pm.

Pharmacy

• Outpatient pharmacy prescriptions can be filled at NeighborCare Pharmacy, inside the lobby of the main hospital. It is open Monday through Saturday. You can reach NeighborCare Pharmacy at Mercy by calling 410-332-9255 or have your prescription faxed to 410-625-6213.

Visiting Hours

• The Sisters of Mercy welcome patients and visitor to our hospital. We do ask visitors to stop at the Main Information Desk in the Front Lobby to pick up a room pass. Please be respectful of others in the hospital, as well as others who may also want to visit the patient you are coming to see.
  
  Hours vary by floor, so please check with the nursing staff or our front desk staff for visiting hours. General visiting hours are between 11am and 8:30 pm. Children must be at least 12 years old to visit patients on the floors.

Chapel Services

• Mercy's Chapel is open to people of all faiths for prayer, meditation and quiet solitude. Mercy Chaplains are especially gifted in caring for the sick and those in need of their comfort. Chapel Services are at 6:25 am and noon during the week. On Saturday services are held at 6:25 am and 4:00 pm. On Sunday there is a service at 6:25 am. Services can be viewed on the in-house television station in the patient's room. The Chapel is open to visitors until 8pm each evening.

Billing Services

• If you have questions about your bill or need financial assistance, please contact our staff at 410-659-2808.

Pre-Admissions Testing

• Please consult your Pre-Admission Packet, which you will receive in the mail prior to your surgery, for important information you need prior to your surgery. This will include a list of tests you must have before arriving at Mercy for surgery.

Phone and TV Services

• Phone and TV services can be accessed by your nurse once you arrive in your patient room. There is a minimal charge for phone service and a separate charge for television service.

Reading Materials

• Mercy Volunteers visit patient rooms with a magazine and book cart for patients to select their preferred reading material.